Frequently Asked Questions

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Please check for our Terms & Conditions.

If a product you want is currently out of stock, please get in touch with us at sales@bundleautoparts.com and we will see when it will become available for you.

Currently we do not offer pick up services. For any questions regarding freight options, please call (312)-600-2161.

Free standard shipping is on all order over $100 and may be excluded for some remote areas. This will be calculated before checkout.

Standard Postage for total orders over $100 is free for items to regional and metro American locations. Some remote areas are excluded, and shipping will be calculated at checkout. Bundle Auto Parts reserves the right to not ship items for free due to errors in product listing and if this happens, we will contact the buyer to work out a solution. There is an option for some parts to have express postage applied. Express post is the priority service of our selected couriers and usually is 1-2 days quicker. We use a variety of courier and postal services to most efficiently get your product delivered. Estimated shipping times are displayed as a guide only and are based on the average delivery times provided to us by postal services. We provide tracking numbers when available to customers to follow their part delivery.

Bundle Auto Parts gladly adheres to the consumer guarantees that states:

• goods will be of acceptable quality or,

• goods will be fit for a particular purpose or,

• goods will match their description provided by Bundle Auto Parts

Any products that do not adhere to the above are able to be returned at any time up to 15 days from the sale date. Please contact Bundle Auto Parts as soon as you discover the goods are faulty or are incorrectly described and we will provide the return postage label.

Items damaged during off-road use or during installation are not included under manufacturer’s warranty.

If your item has been damaged in transit, is not fit for purpose, not of acceptable quality or not as described  – we will return/refund your purchase through a normal return/refund process depending upon the product. 

You must contact us via sales@bundleautoparts.com or call us at  (312)-600-2161 as soon as the damage/not fit is discovered. 

If Damaged, you should send us the video/photo of the damaged goods which should be sealed pack and should not be opened. We will pay for return postage.

If not fit, you should send us the video/photo of the not fit and we will send you the correct fit goods. 

Please note:

We do not pay for return postage services for incorrect choices or change of mind purchases.

Goods must be in complete original packaging when returned to us.

Goods must come with a proof of purchase

Our policy for incorrect choices or change of mind purchases is unacceptable. Unfortunately we can’t offer you a refund or exchange for incorrect choices or change of mind.

We currently do not offer a pick up or exchange service for returns. All returns are processed by end of next business day after receipt and we will advise of the status of the return by 2 working days from the receipt of the return.

Yes, sale items carry all the same return rights as our normal items.

Goods must be in complete original packaging when returned to us for non-faulty items. All items must have an original proof of purchase supplied to be eligible for refund.

Please contact us on sales@bundleautoparts.com and we will usually ask for a description of the fault and/or video/photos to help the process.